Web store returns

Wrong or damaged items: tell us within 48 hours of delivery, with photos, and we'll replace or refund the item at no cost to you.

Unopened stock items: return within 30 days of delivery for a refund, less a 15% restocking fee. Items must be unopened and resalable, and you pay return shipping. Contact us first for return instructions.

Final sale: bulky specialty building materials (rainscreen and drainage mats, pails, insulation, fire kits and sheathing), opened sealants, cut rolls and special orders can't be returned. Final-sale items are marked on their product pages.

Questions: call 650-622-4714 or email info@pacificsashdesign.com.